Returns & Exchanges Policy
Returns & Exchanges
At Trimotive Performance, all sales are final.
Due to the nature of automotive performance parts and special-order components, we do not accept returns, exchanges, or refunds under any circumstances.
This policy applies to all purchases made through our website.
Please review your order carefully before completing your purchase.
Order Accuracy
It is the customer’s responsibility to ensure that:
-
The correct part is selected
-
The product is compatible with their vehicle
-
The shipping information is accurate
If you are unsure about compatibility or fitment, we strongly recommend contacting us before placing your order.
Damaged or Incorrect Items
If your order arrives damaged during shipping or you receive an incorrect item, please contact us within 48 hours of delivery.
Include:
-
Your order number
-
Photos of the item and packaging
-
A description of the issue
We will review the situation and work with the shipping carrier or supplier to determine the appropriate resolution.
Order Cancellations
Orders cannot be canceled once they have been processed or shipped.
Many products are sourced directly from suppliers or imported on demand, which means orders move quickly into fulfillment.
Contact
If you have any questions before placing an order, please contact us at:
Email: hq@trimotive-performance.com
Website: https://www.trimotive-performance.com/